![]() ![]() Q: Can I still get the upgrade price if I’ve purchased from the Mac App Store?Ī: Yes. If you purchased via the Mac App Store, please see the next question. ![]() You’ll be offered the 50% off upgrade discount at that point. If you have the direct download version 3.5.20 already, all you need to do is download and install the Tap Forms Mac Version 5 Free Trial and launch it. If you can't remove the Mail profile after rebooting, you may have to recreate the Windows profile.Q: Is there upgrade pricing available if I already own a copy for Mac?Ī: Yes. What about running Detect & Repair in Office? Not quite as intense as a clean reinstall. Negative, I've double checked Outlook is closed and rebooted multiple times but it still gets stuck on the transferring configuration message. ![]() Under Control Panel->Mail, can you delete the Profile and start fresh? As long as you have Outlook closed, you should be able to do that and start fresh and create the correct Exchange profile? If it's still giving an error deleting the profile, open task manager and kill any instances of outlook.exe or reboot. Microsoft Corporation Exchange Server 2013 star 4.1.I've also tried bypassing the issue by installing Windows Live mail but Outlook stubbornly keeps retaking the defaults.Īny further suggestions? Optimally I'm looking for a way to wipe all stored mail accounts manually and start from scratch, without reinstalling Office 2013 (this is a remote client with a poor internet connection). ![]() I have followed a few tutorials to get rid of the stuck Exchange account to no success. Configuration information in the file is being copied to your new default data file". I've tried setting up the correct Yahoo account and deleting the old Exchange account but keep getting the following infamous error "You cannot delete this Outlook data file. Since this is obviously incorrect, Outlook refuses to start without a valid connection to Exchange and its not possible to send the email. In the Mail section of Control Panel it shows a Microsoft Exchange account configured with a yahoo email account as the server address. Originally I thought it was a MAPI incompatibility but further investigation has revealed a curious issue. I have a client who is having trouble sending email via his accounting software and Office 2013. ![]()
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